Pricing

Simple plans. Real ROI.

Every plan includes a 7-day free trial. Pay only when you're ready to scale. Billing is handled securely through Shopify's managed billing.

Starter

$19 / month

For new stores getting started with AI support.

  • Up to 500 conversations / month
  • 24/7 AI chat support
  • Product sync & search
  • In-chat add to cart
  • 1 widget launcher style
  • Email support
Start free trial

Pro

$129 / month

For high-volume stores that need full power.

  • Up to 15,000 conversations / month
  • Everything in Growth
  • Advanced AI models (Claude & GPT)
  • Order tracking integration
  • Conversation analytics
  • Custom AI tone & persona
  • Dedicated support
Start free trial

How billing works

Transparent, Shopify-native, and cancellable any time.

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Managed by Shopify

All charges appear on your regular Shopify invoice. No third-party payment forms, no separate billing accounts.

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7-day free trial

Try every feature on any plan for 7 days. You won't be charged until your trial ends — and you can cancel any time.

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Upgrade or downgrade

Switch plans whenever your traffic changes. Prorated automatically by Shopify's managed billing.

Cancel any time

No long-term contracts. Uninstall the app from your Shopify admin to cancel — billing stops immediately.

Frequently asked questions

What counts as a "conversation"?

A conversation is one continuous chat session with a single visitor. Idle sessions reset after 30 minutes of inactivity.

What happens if I exceed my plan limit?

Your widget keeps running. We'll notify you and suggest an upgrade — we never silently shut your chatbot off.

Do you offer annual discounts?

Yes — contact us at support@chatious.app for annual pricing on Growth and Pro plans.

Is there a free plan?

Every paid plan includes a 7-day free trial with full access. We don't currently offer a permanent free tier.

Ready to give your store an AI assistant?

Install Chatious from the Shopify App Store and start your free trial in minutes.

Install on Shopify